Resources

Common Questions, Clear Answers

Everything you need to know before starting your Shopify project — organised by category.

Frequently Asked Questions

General

We offer end-to-end Shopify solutions including store design, theme development, app integration, e-commerce marketing (SEO, paid ads, SMM), product sourcing, and ongoing maintenance. Whether you're starting from scratch or scaling, we have a solution for you.
Yes. We handle everything — platform setup, theme selection or custom design, product upload, payment configuration, and launch. You'll receive a fully functional, branded store ready to take orders.
Yes. We can integrate common Shopify apps such as Klaviyo, ReCharge, Yotpo, Gorgias, Bold, Afterpay, and many more. We also build custom integrations via Shopify's API.
Yes. We migrate from WooCommerce, Wix, BigCommerce, Squarespace, Magento, and custom platforms. Products, customers, and order history are preserved.
Yes — Shopify's platform subscription is billed directly by Shopify to you, starting from $29/month. We handle the setup and build; you own the store and the subscription.
Shopify Webs Developer is an independent website design and development service provider. We are not affiliated with, endorsed by, sponsored by, or authorized to represent Shopify Inc. We provide independent services to businesses using the Shopify platform. Shopify and related marks are trademarks of Shopify Inc. Shopify platform subscriptions and services are provided separately by Shopify Inc. under its own terms and policies.

Services & Deliverables

Every build includes: custom or theme-based design, product uploads, payment gateway setup, shipping configuration, mobile responsiveness, basic SEO setup, and post-launch support as described in your package.
Yes — for our Growth, Scale, Pro, Enterprise, and Premier plans. Starter plan clients provide their own product copy. We write clear product descriptions with on-page SEO in mind.
We can use placeholder images during development and integrate your final photography at launch. Professional product photography is not included but we can recommend photographers.
All plans include unlimited revisions within the agreed scope. Refunds and cancellations follow our Terms of Service.
We specialise exclusively in Shopify. That focus lets us go deep on one platform.

Pricing & Payment

Packages bought on our website are paid in full by card at checkout (processed securely by Stripe). For custom-quoted projects, the payment schedule is set out in your proposal.
No ongoing fees from us — though Shopify's platform subscription continues. We offer optional maintenance retainers from $199/month if you'd like ongoing support.
If you need more than one service, ask about bundle pricing on your consultation call. Any bundle price is confirmed in writing before you pay.
Refunds and cancellations follow our Terms of Service and the written proposal for your project, which you see before paying.

Timeline & Process

Starter and Growth builds: 2–3 weeks. Scale and Pro: 3–5 weeks. Enterprise and Premier: 6–8 weeks. Timelines assume all brand assets are provided within 48 hours of project kickoff.
We need: brand colours and fonts (or a brief if you don't have them), your logo, product photos and descriptions (or approval for us to write them), and your domain name details.
Sometimes. Rush projects (under 2 weeks) are possible with a 30% urgency fee, subject to team availability. Discuss this on your consultation call.

Technical

Speed is a baseline requirement for us, not an upgrade. All stores are tested for Lighthouse performance scores above 90 on mobile before launch.
Yes. All new builds use Shopify 2.0's Online Store architecture with JSON templates, section-everywhere support, and app blocks for maximum flexibility.
Yes. Shopify's admin is designed for non-developers. We include a 30-minute training session at handover and provide documentation so you can manage products, content, and orders independently.

Still Have Questions?

Our team is happy to answer anything not covered here. Reach out directly and we'll get back to you within 24 hours.

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